By Kevin Buckland and Takashi Umekawa
TOKYO () – Jan’s Mizuho Bank is suffering from problems with its ATMs and is preventing customers from accessing some services, the lender said on its website on Sunday.
Customers are unable to make payments on some machines, reported the national television station NHK.
ATMs in Tokyo are among those affected, a spokeswoman said. She declined to say what services were affected as the lender is still investigating the matter.
The core banking unit of Mizuho Financial Group said it would update customers on its website.
Jan’s third largest lender of assets has a history of system problems spanning more than a decade. It had a costly “fat finger” keyboard failure at its securities arm in 2005 and had a crash in its ATMs after Jan’s devastating earthquake in 2011, unlike its rivals.